Once and Done Chimneys
Privacy Policy
Once and Done Chimney collects some Personal Data from its Users.
Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section.
This document contains a section dedicated to Californian consumers and their privacy rights.
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Owner and Data Controller:
Once and Done Chimney
Phone: (484) 300-3868
Owner contact email: [email protected]
Types of Data collected
Among the types of Personal Data that Once and Done Chimney collects, by itself or through third parties, there are:
Cookies
Usage Data
Email address
First name
Last name
Phone number
Address
State
Data communicated while using the service
Various types of Data
Device information
Session statistics
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Once and Done Chimney.
Unless specified otherwise, all Data requested by Once and Done Chimney is mandatory and failure to provide this Data may make it impossible for Once and Done Chimney to provide its services. In cases where Once and Done Chimney specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Methods of Processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Once and Done Chimney (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place and Duration of Processing
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes.
Personal Data collected for marketing purposes shall be retained until the User unsubscribes or exercises their right to be forgotten.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
The Purposes of Processing
The Data concerning the User is collected to allow the Owner to:
Provide its services and fulfill contractual obligations
Contact Users for marketing or promotional purposes with their consent
Comply with legal obligations
Respond to service requests and emergency calls
Process payments
Send service reminders and maintenance notifications
Improve service quality and business operations
Users' Rights
Users may exercise certain rights regarding their Data:
Right to withdraw consent
Right to access their Data
Right to rectify their Data
Right to erase their Data
Right to restrict processing
Right to data portability
Right to object to processing
Right to lodge a complaint with a supervisory authority
California Consumer Rights
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:
1. Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you
You have the right to know the categories of sources from which the personal information is collected
You have the right to know the business or commercial purpose for collecting personal information
You have the right to know the categories of third parties with whom we share personal information
2. Right to Delete
You have the right to request deletion of your personal information collected and maintained by us, subject to certain exceptions.
3. Right to Opt-Out
You have the right to opt-out of the sale of your personal information. However, Once and Done Chimney does not sell personal information.
Cookie Policy
Once and Done Chimney uses Cookies and similar tracking technologies to track user activity and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of Cookies we use:
Essential Cookies: Necessary for the website to function properly
Preference Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to track visitors across websites for marketing purposes
Additional Information
System Logs and Maintenance
For operation and maintenance purposes, Once and Done Chimney may collect files that record interaction with our services (System logs) and use other Personal Data for this purpose.
Changes to This Privacy Policy
We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
By phone: (484) 300-3868
Business Hours: Monday through Friday, 8:00 AM to 4:00 PM *Available during after-hours for emergencies
Legal Action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Once and Done Chimney or related Services.
Information Not Contained in This Policy
Additional details concerning the collection or processing of Personal Data may be requested from the Owner at any time using the contact
information provided above.
Last Updated: January 20, 2025
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